Shipping policy

Shipping Policy

Thank you for choosing MAZA moda Fashion House! We strive to ensure that your shopping experience with us is as seamless and enjoyable as possible, including the shipping process. Please review the following information regarding our shipping policy:

Order Processing Time:

  • Orders are typically processed and shipped within 3 to 5 business days (excluding weekends and holidays) after payment confirmation.
  • Please note that order processing times may vary depending on the availability of the item(s) and any additional processing required.

Shipping Methods:

  • We offer Hungarian INTERNATIONAL EMS EXPRESS MAIL as our primary shipping method for both domestic and international orders.
  • Please note that the delivery timeframe and shipping costs may vary depending on the destination country.

Estimated Delivery Timeframe:

  • Orders are typically delivered within 7 to 14 business days after shipment.
  • Please note that delivery times may vary depending on factors such as customs clearance, shipping carrier delays, and the destination location.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number on the carrier's website.

International Shipping:

  • For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery.
  • MAZA moda Fashion House is not responsible for any delays or additional charges incurred during customs clearance.

Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may not be possible.
  • If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete before placing your order.
  • MAZA moda Fashion House is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately.
  • We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at info@mazamoda.com. Our customer service team is here to assist you and ensure that your shopping experience with us is nothing short of exceptional.